2026 - Present
Minneapolis, MN
Lead complex transformation initiatives across business and technology teams, connecting strategy, process, technology, and execution to drive enterprise-wide change.
Key Contributions
Establish delivery plans and governance across complex, company-wide initiatives
Manage risks, dependencies, and cross-functional alignment across workstreams
Improve visibility and execution through structured program planning and reporting
2026 - 2026
Irving, TX - Temporary Assignment
Led IT projects within the PMO, bringing structure and visibility to planning, requirements, governance, and implementation across business and technology teams.
Key Contributions
Managed end-to-end project planning, scope, resources, budgets, and critical path milestones
Established project governance through charters, project plans, RACI, status reporting, and steering committee materials
Coordinated requirements, vendors, testing, training, change management, and implementation readiness
2025 - 2026
Roanoke, TX
Drove operational excellence and scalable systems for a multi-division event services organization. Lead cross-functional improvements across booking, staffing, client experience, hiring, and marketing.
Key Contributions
Improving booking, scheduling, and communication workflows to support scalable event growth
Standardizing hiring and onboarding across multiple service divisions to reduce ramp-time
Increasing process visibility and tech adoption across operations teams
2021 - 2025
Keller, TX
Led strategic ministry and operational projects supporting rapid organizational growth. Coordinated cross-departmental communication, timelines, and execution to ensure aligned delivery.
Key Contributions
Managed strategic ministry and technology initiatives supporting a multi-campus organization
Coordinated timelines, communication, and leadership workflows for cross-department execution
Improved internal process structure for faster alignment and delivery
2019 - 2021
Irving, TX
Managed projects supporting claims technology, cybersecurity, and telematics products including Drivewise and Milewise.
Key Contributions
Supported enterprise remediation to protect millions of customer records from data exposure
Coordinated agile delivery across product, engineering, and claims operations for Drivewise & Milewise
Managed risk, alignment, and stakeholder communication across large scale technology initiatives
2018 - 2019
Eden Prairie, MN
Led enterprise procurement system implementation and partnered with agile engineering teams advancing digital capabilities for hearing aid products.
Key Contributions
Delivered Coupa procurement implementation improving purchasing efficiency organization-wide
Supported digital engineering teams advancing hearing technology solutions
Streamlined cross-functional workflows across supply chain, engineering, and finance teams
2012 -2018
Eagan, MN
Supported legal software implementations and infrastructure modernization projects for enterprise clients.
Key Contributions
Coordinated delivery of legal software and data center modernization improving uptime and adoption
Supported scheduling, documentation, and dependency tracking for cross-functional teams
Improved deployment consistency and communication processes
2014 - 2015
Bachelor of Science (B.S.), Business Administration
2012 - 2014
Associate of Science (A.S.), Customer Relations Management
Activities and societies: Phi Theta Kappa Honor Society
2018 - Present
Project Management Institute
Issued March 2018
Credential ID 2181628
2020 - Present
Scrum Organization
Issued April 2020
Credential ID 524472
Project leadership from initiation through delivery
Cross-functional collaboration that drives alignment and progress
Stakeholder communication & executive expectation management
Agile and hybrid methodology expertise (Scrum, Kanban)
Risk, issue, and escalation management
Process improvement and operational optimization
Timeline, dependency, and budget oversight
Training, rollout, and adoption support
Crisis and change management
Relationship-focused leadership that strengthens team culture
Solutions-focused problem solving and structured decision making
Project + Work Management
JIRA, VersionOne, ServiceNow, Asana, Smartsheet, ClickUp
Communication + Collaboration
Microsoft Teams, Webex, Zoom, Slack, Google Workspace, SharePoint, Confluence
Business & Technical Tools
Microsoft Office Suite (including Visio), Data & reporting documentation
Delivery Environments
Waterfall, Agile, Hybrid, Enterprise PMO structures
Hiking
Baking
Traveling